Welcome to Banking Quest

Explore how digital transformation is revolutionizing Indian banking - from UPI payments at tea stalls to AI-powered fraud detection and instant e-KYC.

This session covers key digital channels (mobile, internet, ATMs), emerging technologies, RBI security frameworks, and customer protection measures.

Ideal for banking professionals, students, and anyone interested in understanding India's rapidly evolving digital financial ecosystem.

Discover how plastic cards have transformed from premium products to everyday essentials powering India's digital economy. This session covers debit, credit, and prepaid cards - their evolution, features like contactless payments and rewards, security frameworks including EMV and tokenization, and how banks manage card operations.

Learn about customer benefits, fraud protection measures, and best practices for secure card usage in today's digital landscape.

Explore how ATMs have evolved from simple cash dispensers to sophisticated banking touchpoints serving 24/7 across India.

This session covers ATM types (White Label, Brown Label), advanced features like cardless withdrawals and IMT, security frameworks to prevent fraud, backend operations, and dispute resolution mechanisms.

Learn how 2.2 lakh+ ATMs are driving financial inclusion while balancing profitability and service delivery in urban and rural markets.

Explore how mobile banking transformed from SMS alerts to super apps like YONO and iMobile, now powering 70% of India's digital transactions.

This session covers essential features from UPI payments to loan applications, IMPS instant transfers, security measures against phishing and app cloning, and backend infrastructure. 

Learn how mobile banking drives financial inclusion across rural and urban India, along with practical tips for safe usage in today's digital-first economy.

Discover how internet banking evolved from basic view-only accounts to comprehensive digital platforms offering NEFT/RTGS transfers, loan applications, and investment services.

This session covers key features for retail and corporate users, security frameworks including 2FA and AI fraud detection, cost benefits for banks, and protection measures against phishing and cyber threats.

Learn how internet banking drives 24x7 accessibility while maintaining 99.9% uptime, along with essential safety tips for secure online banking.

Discover how digital banking is bridging India's financial divide through initiatives like Jan Dhan Yojana (40 crore+ accounts), UPI payments, and Business Correspondents bringing banking to doorsteps.

This session covers government strategies, fintech innovations, enabling technologies like Aadhaar-based KYC, security challenges, and emerging models including P2P lending and AI-driven microloans.

Learn how mobile banking and digital payments are transforming financial access for rural populations, women entrepreneurs, and the underserved masses.

Learn how Indian banks market digital products through customer-centric strategies, omnichannel approaches, and data-driven personalization.

This session covers key marketing channels (social media, SEM, email, content marketing), product planning and structuring, e-galleries as digital showrooms, after-sales service, and financial inclusion outreach.

Understand how banks use analytics for segmentation, avoid mis-selling through transparency, and build trust through security messaging and customer education in today's competitive digital banking landscape.

Explore India's comprehensive payment ecosystem from NEFT/RTGS to UPI revolution, mobile wallets, and Aadhaar-enabled payments.

This session covers domestic systems (IMPS, BBPS, AePS), international gateways (SWIFT), infrastructure like NFS and CTS, emerging vehicles like Fastag and Bharat QR, and innovations including blockchain and digital currency.

Learn how RBI-regulated payment systems drive financial inclusion while ensuring security and real-time settlements across channels.

Future Trends in Digital Banking | Digital Banking Training Program In this insightful video from our Digital Banking Training Program, we explore emerging trends and innovations that are shaping the future of Digital Banking in India and globally. From AI-driven banking to blockchain-based solutions and the rise of open banking ecosystems, the digital banking landscape is evolving at an unprecedented pace. This session delves into key trends that will define how banks engage with customers and deliver services in the years ahead. Highlights of the session include: ✅ The rise of Artificial Intelligence and Machine Learning in banking ✅ Blockchain and Distributed Ledger Technologies (DLT) ✅ Open Banking and API-led innovation ✅ Hyper-personalisation of banking experiences ✅ Future of Digital Payments and Central Bank Digital Currencies (CBDCs) ✅ Cybersecurity challenges in an increasingly digital world An essential session for banking professionals, fintech leaders, technologists, and anyone keen to understand where the digital banking revolution is headed. 👉 Stay connected and subscribe to our channel for more expert sessions on Digital Banking and Innovation! #FutureBanking #DigitalBanking #BankingQuest #Fintech #BankingTraining